Are you a Curious Storyteller?


I recently lead a training for my team that set out to encourage our sales and delivery associates to dive deeper into ‘discovery.’ Translation: Listen more, talk less and uncover your customer’s problem. All too often, companies fall into the trap of focusing on saying the “right” thing versus “listening”…

The Positivity of Habit


As defined by Dictionary.com, the word habit is a "noun that describes an acquired behavior regularly followed until it has become almost involuntary."  Habits can be positive and drive results. Nevertheless, bad habits can have adverse effects. Whether it’s the Olympic swimmer who practices every day to perfect his or…